Shipping policy

LOOPI – Return & Refund Policy

No worries! 😊 If your item isn’t what you expected, we’re here to help.

1. Returns

• You have 30 days from receiving your order to return or exchange it.
• Items must be unused, undamaged, and in their original packaging.

2. How to Return an Item

• Simply email us at store.loopisiliconebags@gmail.com and we’ll provide step-by-step instructions.
• We’ll guide you to make the return process easy and fast.

3. Shipping Costs

• If the item is incorrect or damaged, we cover the return shipping costs.
• For other returns, the customer is responsible for shipping fees.

4. Refunds

• Once we receive the returned item, your refund will be processed within 5–10 business days.
• Refunds will be issued using the same payment method you used to purchase.

5. International / Dropshipping Items

• Our products come from trusted suppliers worldwide, so delivery may take longer.
• We appreciate your patience while your order is on its way.

Our Promise:
Your experience matters! If you have any questions about your order or return, we’re always available at store.loopisiliconebags@gmail.com.